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Green Business Network™ Certification Fellow

Green America is a nonprofit membership organization whose mission is to harness economic power – the strength of consumers, investors, businesses, and the marketplace – to create a socially just and environmentally sustainable society.

Green America’s Green Business Network (GBN) is the first and largest association of socially and environmentally responsible businesses in the nation. Working together, GBN combines community, environmental sustainability, and social justice in a way that builds each business, benefits everyone, and helps heal the planet. The GBN team provides all key services to the approximately 4,000 business members and is central to the mission of Green America.

CONNECT businesses to partnerships, resources, financing...MARKET our approved members directly to their niche audience of conscious consumers – our 100,000+ members and 2.5 million website visitors. GROW the green economy that’s good for people and the planet.

This position acts as an assistant to the Director of Standards and Seal of Approval. The intern will participate in the development and roll-out of a new tiered certification system, assist in all aspects of the internal screening process, and conduct research to expand our online resources for businesses.

This is an excellent opportunity to learn about the green business movement, network with cutting edge businesses across America, and gain a deeper understanding of the steps needed to move toward a deeper commitment to sustainability in a green economy.

Responsibilities will include:

• Manage member services requests, questions, and troubleshooting related to green business certification program.
• Conduct one on one calls with green business members to support their transition to new online certification platform.
• Monitor and implement proper use of Green America Seal of Approval on green business websites.
• Create a procedure/system for reporting user data from online certification platform.
• Perform weekly updates to user records in GBN database management systems.
• Present weekly usage reports and customer service issues in Green Business Network team meetings.
• Prepare performance reports for business members ready for gold level certification review.
• Research green business best practices in a variety of industries and/or specialized issue areas.

An ideal candidate will:

• Excellent customer service skills.
• Excellent research skills.
• Strong writing and verbal communication skills.
• Highly organized and detail oriented.
• Ability to take initiative in flagging concerns/problems and offering possible solutions.
• Comfort working independently in a highly collaborative environment where creativity is encouraged.
• A passion for social and environmental justice.
• A strong interest in working with and learning about small businesses committed to the green marketplace.

To apply:
If interested please send cover letter and resume to mmaier@greenamerica.org.

Due to the overwhelming volume of resumes that we receive, we cannot respond to every applicant. Only those applicants asked to come in for an interview will be contacted.

No calls please.

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