Doctors Associates Inc. (Subway Restaurants)

Jump to Doctors Associates Inc. (Subway Restaurants): Alerts;

 

• Doctors Associates, owner of Subway restaurants, is the second largest fast food chain.

• The company has been accused of aggressively marketing its franchise with little concern for the success of individual locations.

• Subway has been criticized for rejecting the Coalition of Immokalee Workers' fair labor demands.

• As documented in "Fast Food Nation", Doctors Associates leases Subway rights without regard to proximity or market saturation, leading to diminished sales and lower performance for individual store owners.

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-- Profile Updated 02/07/2011

About Doctors Associates Inc. (Subway Restaurants)


Doctor's Associate owns Subway, the second largest fast-food chain behind McDonald's. Subway has more than 26,500 locations in 85 countries, almost all of which are franchised. In 2006, Doctor's Associates reported 150,000 employees and $9.05 billion in worldwide sales.

Affiliates

There are no known affiliates associated with Doctors Associates Inc. (Subway Restaurants).

Contact Doctors Associates Inc. (Subway Restaurants)


Doctors Associates Inc. (Subway Restaurants)
Milford, CT 06460-3072 USA

Phone: 203-877-4281

Web: www.subway.com

Alerts

Ethics and Governance

According to Eric Schlosser's 2001 exposé of the fast food industry, Fast Food Nation, Doctors Associates leases Subway rig…

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According to Eric Schlosser's 2001 exposé of the fast food industry, Fast Food Nation, Doctors Associates leases Subway rights without regard to market saturation or individual store proximity. As a result, franchisees struggle to maximize the return on their investment in the franchise.

-- Fast Food Nation, 07/01/2005

Source URL: none available


Human Rights

A former Subway employee named Robert Hickman sued after he was fired due to his HIV positive status.…

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A former Subway employee named Robert Hickman sued after he was fired due to his HIV positive status. After three months working at the restaurant, Hickman became eligible for employer-sponsored health insurance. Hickman asked his employer if he would be denied insurance because he has HIV. The owner of the company fired Hickman the following day, February 4, 2005, because she believed he posed a danger to customers. As part of the case settlement, Subway agreed that its written policies will explicitly state that it does not discriminate against any qualified individuals with HIV and will increase training regarding HIV transmission.

-- PinkNews, 12/20/2006

Source URL: www.pinknews.co.uk/news/articles/2005-3331.html


In July 2004 members of the Disabled Rights Action Committee (DRAC) protested in front of a Subway in Salt Lake City, which they c…

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In July 2004 members of the Disabled Rights Action Committee (DRAC) protested in front of a Subway in Salt Lake City, which they claim they could not access. Several complaints were filed and a letter sent asking Subway to comply with the Americans with Disabilities Act. The protesters said that patrons were required to step up into the store, a function that a person in a wheelchair could not accomplish. The complaint named 18 allegedly non-ADA compliant Subway restaurants in Utah. "There are 18 defendants in this, and it is all for lack of access in one place or another," said Barbara Toomer, DRAC secretary. "There is no way a person in a wheelchair could get in here, and it is very easy to fix." In addition to the entrance, other "architectural barriers" were named, including high counter tops, inaccessible cash registers and restrooms and table tops that do not allow for wheelchair passage.

-- Deseret Morning News, 06/17/2004

Source URL: none available


In 2003, Hardip Singh Brah, a Canadian Subway franchiser filed a lawsuit against the company and complained to the Alberta Human R…

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In 2003, Hardip Singh Brah, a Canadian Subway franchiser filed a lawsuit against the company and complained to the Alberta Human Rights Commission after a regional inspector for the Subway chain decided the turban the owner wore didn't fit with company's image. In 2001, Brah's store was reported to head office in Connecticut as "non-compliant" with the standards, because Brah was wearing a turban instead of the prescribed company visor or ballcap.

-- Worldwide Religious News, 11/11/2003

Source URL: www.wwrn.org/article.php?idd=3910&sec=67&con=5


Health and Safety

Despite Subway’s marketed image of being the healthy alternative in the fast food industry, several of its products include questi…

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Despite Subway’s marketed image of being the healthy alternative in the fast food industry, several of its products include questionable ingredients and chemical preservatives that most do not know about. Subway’s 9-grain what bread, a seemingly healthy choice, does contain all 9 grains, but only contains 2% or less of 8 of the 9 grains. The bread also contains high fructose corn syrup, which outnumbers the amount of all 9 grains in the bread, and a plethora of other artificial ingredients. The bread makes up for this lack of hearty and healthy grains by artificially coloring the bread with ammonium sulfate and caramel color to produce a misleading image.

-- Subway, 02/02/2011

Source URL: subway.com/subwayroot/MenuNutrition/Nutrition/frmUSIngredients.aspx


Subway’s often advertised “6” Low Fat Sandwiches with 6 Grams of Fat or Less” is misleading.…

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Subway’s often advertised “6” Low Fat Sandwiches with 6 Grams of Fat or Less” is misleading. The fine print for these sandwiches, as well as all of the other sandwiches included in the nutrition pamphlet, notes that these values include “9-grain wheat bread, lettuce, tomatoes, onions, green peppers and cucumbers.” Thus, this nutrition information omits the significant caloric values of cheese, condiments and other vegetables for marketing purposes. The sandwich chain and its employees also promote its “Fresh Value Meal,” which encourages customers to add a 21-ounce soda (up to 320 calories and 87 grams of sugar) and a bag of chips (up to 22 grams of fat and 340 calories) for just a little bit more money. Subway’s newest line of breakfast foods also includes calorie laden items such as the 6” “Mega” Omelet Sandwich that totals a whopping 710 calories.

-- Subway, 02/02/2011

Source URL: www.subway.com/applications/NutritionInfo/Files/NutritionValues.pdf


In 2003 , a Subway franchise in Salem, Connecticut was sued over the death of a teenager who was killed in a car accident alleged…

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In 2003 , a Subway franchise in Salem, Connecticut was sued over the death of a teenager who was killed in a car accident allegedly caused by a 20-year-old employee of the restaurant. The employee, Timothy Kaplan, crashed his car after leaving work, killing two people. Kaplan was allegedly drunk. Kaplan was 20 years old at the time, below Connecticut's legal drinking age. The lawsuit charges that the owner and manager of the Subway franchise regularly allowed Kaplan to consume alcohol while at work. The lawsuit also names Doctors Associates, Subway's parent company, for vicarious liability for the accident. Doctor's Associates "has responsibility to oversee its franchisee," said a lawyer in the case. "We believe that the evidence will show that alcohol was being served in the store for a long time ... and stored on-site."

-- Franchising Business & Law Alert, 05/01/2003

Source URL: none available


In July 2001 an 8-year-old Seattle boy who contracted Hepatitis A and needed a liver transplant after eating at a Subway sandwich …

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In July 2001 an 8-year-old Seattle boy who contracted Hepatitis A and needed a liver transplant after eating at a Subway sandwich outlet won a $10 million settlement. The boy was among 35 people known to have contracted hepatitis A in the outlet in 1999. Unlike the others, who recovered, the boy had to undergo a liver transplant in November 1999 and is expected to need another transplant eventually. He also will be on medication for the rest of his life to keep his body from rejecting the transplant, according to court documents. Under the settlement with the boy and his parents, $6 million is being paid by Doctor Association, a corporation that grants Subway franchises, and $2 million each by Subway Northwest, which monitors franchises for sanitary compliance, and the store's owners at the time, Thomas Sandstedt and Lisa Nguyen.

-- Seattle Post-Intelligencer, 07/04/2001

Source URL: none available


Labor

Subway has been criticized for rejecting a fair wage campaign launched by the Coalition of Immokalee Workers (CIW), a group of Sou…

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Subway has been criticized for rejecting a fair wage campaign launched by the Coalition of Immokalee Workers (CIW), a group of South Florida farm workers advocating a living wage for agricultural laborers. In March of 2005, CIW won a campaign against Taco Bell in which the company agreed to pay one penny more per pound for tomatoes, the increase to go directly to farm workers. Some farm laborers in Immokalee earn a meager $8,000 per year and have no right to overtime pay despite working 60-70 hour weeks. Action against the company has proved difficult, as Subway is a privately held company and therefore not subject to shareholder action.

-- Coalition of Immokalee Workers, 04/23/2007

Source URL: www.ciw-online.org/images/BK_Campaign_Analysis.pdf